Questions and answers

Do I have to pay to use Astro?

Editing by hand, captions and export are free. AI help runs on Claude Code, Codex or Hermes with a plan you already have, or on Astro credits.

Which agent should I pick?

Pick Astro to start with nothing to set up. Pick Claude Code or Codex when you already pay for that plan and want to spend no Astro credits.

Is my footage uploaded?

A project kept on this computer or in this browser stays there. Speech-to-text and reading on-screen text both run on your computer. A cloud project stores its media in the cloud so you can open it elsewhere.

Stock searches, AI generation and the assistant send the request to the service that does the work.

What language are my captions in?

Astro detects the language that is spoken. You choose the language the captions are written in with Caption language. English is the default. Switching language keeps each caption's timing.

Captions are covering text that is already in my video. What do I do?

Nothing. Astro reads the text in your footage in the background and moves the captions above or below it for as long as that text is on screen.

What is a token?

A password that lets one agent, such as Claude Code, work in Astro as you. You create it in Settings, Connect agents. It is shown once, starts with astro_, and can be revoked at any time.

I lost my token.

Create a new one. Revoke the old one if you think someone else has it.

Can an outside agent see my files?

An agent connected with a token can work on your Astro projects and their media. See the MCP reference for exactly what it can and cannot reach.

Does the Astro app need to be open?

For a project kept on this computer, and for any outside agent, yes. A browser project works with the app closed, with fewer features.

Why did Astro download something the first time I used a feature?

Some features need a model. Astro downloads it the first time it is needed and keeps it:

Something is not working.

Open Settings, Help & support, Troubleshooting. See the Troubleshooting page.

How do I report a problem?

Open Troubleshooting, press Copy diagnostics, and paste the text into your message. It contains no keys and no tokens.